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Covid 19 The Property Agent

Covid 19 – Yes, We’re open (from home) for business online

As Spain slowly loosens restrictions on movement but with uncertainty still present in regards to the duration of the lockdown, The Property Agent, like many other local businesses are finding ways to adapt and serve our customers.

Our Status

We are very much open for business, and I’m working hard to ensure all our customers receive a high level of service either over the phone, by email or via skype. Ensuring government guidelines are followed, we continue to prioritize the health of our colleagues and clients above all else.

The wonders of technology mean even during this lockdown, we can still find new and engaging ways to support our customers. For example, I’ve recently conducted several 360 tours via our online platform, meaning clients can take a tour of a property from the comfort of their own home.

In-person, property viewings are on hold for now. But, we continue to add to our online portfolio giving our customers a wide variety of choice in terms of property type and location, and our web search functionality allows clients to drill down into the specifics of their requirements. Behind the scenes, I’ve been busy improving the quality of our service with new and improved area guides, and a refined and streamlined CRM strategy which we’ll start implementing next week.

Spain loosens Restrictions

On the topic of good news, last Sunday the 26th of April was a positive step forward in returning to normality.

 

Covid 19 The Property Agent

Children under the age of 14 can now get outside accompanied by an adult. My daughter and I made the most of this and probably walked a little too much on Sunday. We’re both still a bit stiff from the over-exuberance of getting outside together.

There are preliminary plans in place to target the 11th of May to allow small shops, hairdressers and nail salons to re-open, followed by Bars and restaurants on the 25th of May. Important to note that this is not approved yet, but I’m keeping my fingers crossed that things are progressing in the right direction.

Above all else, please stay safe

I appreciate your understanding and support during these uncertain times, please stay safe and keep informed of government guidelines as we all find our way through these difficult times.

 

Covid 19 The Property Agent

Furthermore, I look forward to normality returning and resuming our full range of services. In the meantime, whether you are looking for some advice, making an enquiry or looking for guidance, I am here to support you any way I can so, please don’t hesitate to contact me.

What my clients say...

Since the first moment, Celeste was very professional!! The best ever Real Estate Agent I've met so far! The information provided was very personalized and extended to meet our requirements! The best! Joaquim Soares from Portugal

Celeste is a very professional Real Estate Agent. She knows the area extremely well and is therefore very capable of showing the right properties. She is very customer-focused, friendly and goes the extra mile to keep her clients happy. We are very happy with her help and would recommend her to all who are looking for real estate in the area! Saida & Hachim from the Netherlands

We had desires to invest in Spain, but the distance has slowed us down. For several months, we were in contact with several real estate agents. The one that gave us the most confidence is The Property Agent owned by Mrs Celeste Alonso. We met an exceptional person through the internet following our research, and I must tell you that we are delighted! This beautiful meeting was decisive; it is a person who proves the real qualities of professionalism. She took charge of us from beginning to end. Arrived in Spain in Malaga, she accompanied us for visits to different apartments, and we found a rare pearl thanks to Celeste.  Mr and Mrs Catteau from France

Celeste is the reason we bought our property. Her knowledge of the market and her ability to find gems in the residential real estate sector are second to none. Time and again, she has proven to be reliable and extremely trustworthy. She provided us with immeasurable support during the purchase of our property and, most importantly, while we were decorating and renovating our apartment. Celeste’s network of contacts has been invaluable to us and were key enablers in ensuring a smooth purchase and world-class after-sales care. If you are looking to rent or buy a property, we consider Celeste to be the best at what she does. Don’t settle for anyone else! Five stars! PS: Our dog loves her too! Marzia & Satya from Italy

We decided to work with Celeste from our first conversation by telephone. We liked her approach and very good care of customers. Celeste supported us not only before and during the purchase, but also after the purchase was successfully completed. Celeste really helped us a lot. We are happy that in Spain we have a great friend of ours! Be sure that we will recommend Celeste like the best Real Estate Agent in Spain. Dana & Andrew from Poland

Jo and I would like to thank Celeste for the very professional service that she gave us when we decided to move from France to La Alcaidesa. She was spot on in understanding our requirements and, when we found the right property,  she ensured that the whole conveyancing process went through very smoothly and quickly. But what impressed us was that, after we moved in, Celeste ensured that we discovered all the local services in the area. This was our 5th house move and we can honestly say that she helped to make this the easiest. Mike & Jo from the UK    

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